Open Double Hung Windows

How to Fix a Window That Won’t Stay Up 

8 minutes

A window that refuses to stay open is not just frustrating – it is a common household problem that can compromise your home’s safety, ventilation, and energy efficiency. Whether you are dealing with a stubborn double-hung window that keeps sliding down or a casement window that will not hold its position, there is usually a fixable cause behind the issue. 

Here, we will explain why windows develop this problem, how to diagnose the specific cause, and provide practical solutions to get your windows working properly again. From simple maintenance fixes you can handle yourself to knowing when it is time to call a professional, we will walk you through every step of the process. By understanding the mechanics of your windows and following our detailed instructions, you can restore proper function and avoid costly replacements in many cases. 

Common Reasons Why Windows Won’t Stay Up 

When windows will not stay in position, it is more than just an annoyance – it can be a safety hazard and affect your home’s energy efficiency. There are a lot of moving parts in your windows, and each component plays a crucial role in keeping the window balanced and functional. From the balance system to the window tracks and jamb liners, when any one of these parts fails, it can cause your window to slide down unexpectedly.

Worn or Broken Balance Systems  

The most common culprit is a faulty balance mechanism. Double-hung windows typically use spring balances or block-and-tackle systems that can wear out over time. In older homes, traditional weight-and-pulley systems may have broken cords or chains hidden within the window frame. When these mechanisms fail, the window becomes difficult to open or will not stay up at all. 

Hardware Problems 

Various hardware components can deteriorate or break, affecting window function. Pivot bars might become loose, cam locks could be damaged, or mounting brackets may need tightening. In casement windows, friction hinges often lose their grip strength after years of use. Even seemingly minor issues like stripped screws can impact how well your window stays open. 

Dirt and Debris Build-up 

Accumulated grime in window tracks and around moving parts creates friction that interferes with smooth operation. Window channels can collect dust, leaves, and even insects over time. This debris prevents components from moving freely and can accelerate wear on balance systems and hardware. 

Structural Issues 

Sometimes the problem goes deeper than mechanical parts. The window frame may have warped due to moisture damage or settling of your home. Temperature fluctuations can cause materials to expand and contract, eventually leading to your windows being misaligned. In older homes, the frame might be out of square, putting stress on the window’s operating mechanisms. 

Maintenance and Prevention 

Regular maintenance can prevent many of these issues. Clean tracks and hardware at least twice yearly, lubricate moving parts with appropriate products, and inspect for early signs of wear. Addressing small problems promptly can prevent more costly repairs later. If your windows are older than 15-20 years, consider whether a window replacement might be more cost-effective than ongoing repairs. 

Step-by-Step Guide on How to Fix Old Windows That Will not Stay Up 

Start with a thorough assessment of your window type. Most residential windows are either double-hung, where both upper and lower sashes move independently, or single-hung, with a fixed upper sash and movable lower sash. Look for manufacturer markings or model numbers on the window frame or sash – this information helps identify the correct replacement parts if needed. 

For your repair project, you will need several essential tools:  

  • flathead and Phillips head screwdrivers 
  • A utility knife for removing old caulk or paint 
  • A level to ensure proper alignment 
  • Safety equipment including goggles and work gloves 
  • Clean towel 
  • cleaning solution 
  • silicone spray lubricant  

If you discover you need to replace the balances, you will want to have those on hand as well, along with a putty knife and small pry bar. 

The repair process requires careful attention to detail. Begin by thoroughly cleaning the window tracks and jambs, as years of dirt, debris, and old lubricant can prevent smooth operation. Use a vacuum with a brush attachment, followed by a damp cloth, and allow everything to dry completely. 

For double-hung window removal, locate the stops – these are the vertical strips holding the sash in place, usually found on the sides of the window frame. Carefully pry them loose with a putty knife or small pry bar, being cautious not to damage them as they will need to be reinstalled. Once the stops are removed, the sash should tilt inward. Many modern windows have tilt latches at the top of the sash – press these to fully remove the sash. Handle the sash with care as the glass can be heavy. 

After removing the sash, inspect the exposed balances. Window balances come in several varieties: spiral or tube balances are common in newer windows, while weight-and-pulley systems are typical in older homes. You might also encounter block-and-tackle or constant force balances. If you find broken balance mechanisms, take detailed photos and measurements before removal. You will need these to obtain the correct replacements. Most hardware stores can help identify the proper balance type and size based on your window’s specifications. 

When replacing balances, remove the old mechanism carefully, noting how it is attached. Clean the channels where the new balance will be installed, then install the new balance following manufacturer specifications. Check that the tension settings match your window’s weight and test the mechanism before reinstalling the sash. 

The reinstallation process requires attention to detail. Ensure the balance cords or mechanisms are properly connected, then align the sash with the jamb channels. Carefully slide it back into position and replace the stops. Test the window’s operation through several full cycles to ensure proper function. 

A properly functioning window should stay in place when raised, move smoothly without binding, lock and unlock easily, and create a good seal when closed. If the window still does not operate properly after these steps, there might be deeper issues with the frame or structural problems that require professional assessment. 

Remember that older windows, especially in historic homes, may require specialized knowledge and parts. In these cases, consulting a window restoration specialist might be the best approach to preserve the window’s historical integrity while restoring functionality. 

When to Consider a Window Replacement 

When evaluating whether to repair or replace a window, several key indicators can guide your decision. A window that will not stay up might be repairable, but deeper issues like cracking, severe wear, or frame deterioration often signal the need for complete replacement. Operational difficulties and poor insulation performance can compromise both your home’s security and energy costs, making replacement a more practical long-term solution. 

Installing new windows brings multiple advantages that extend beyond basic functionality. Your home’s exterior appearance will improve, potentially increasing its market value, while enhanced security features provide greater peace of mind. Perhaps most significantly, modern window technology offers superior energy efficiency that can substantially reduce your monthly utility expenses. 

The current market provides numerous energy-efficient window options worth considering. Advanced features like double or triple-pane construction, low-E glass coatings, and argon gas filling between panes deliver exceptional insulation properties. These technologies not only maintain comfortable indoor temperatures but also minimize outside noise and protect your furnishings from UV damage. Though the initial investment may be higher, energy-efficient windows typically pay for themselves through reduced energy costs and increased home comfort, while supporting environmental sustainability goals. 

FAQ’s: Fixing a Window 

Our most frequently asked questions about fixing windows that do not stay up: 

What is the best lubricant for vinyl window tracks? 

When dealing with windows that will not stay up, it is essential to address any issues with the tracks to ensure smooth operation. One of the most effective ways to maintain the functionality of vinyl window tracks is by using a high-quality silicone-based lubricant. This type of lubricant not only reduces friction but also repels dirt and dust, preventing buildup that can cause windows to stick. Regular application can significantly improve the lifespan of your window tracks, making it easier for your windows to glide up and down as intended. 

How much does it cost to fix a window that will not roll up or down? 

If you are wondering about the costs associated with fixing a window that will not roll up or down, several factors come into play. The price can vary based on the specific issue, whether it is a problem with the tracks, the window’s balance system, or the hardware. On average, homeowners can expect to pay between $100 to $400 for repairs, depending on the complexity of the issue and whether professional help is required. In some cases, DIY solutions may be feasible and cost-effective, especially if the problem is minor. However, for more significant repairs or replacements, investing in professional services can ensure that your windows function properly and safely. 

Contact DaBella for Your Next Window Replacement Project 

Is your window stuck, broken, or constantly drafty? DaBella’s Glasswing vinyl windows provide lasting quality and energy efficiency, and every window is protected by a limited lifetime warranty. Our windows are built to handle any climate while keeping your home comfortable year-round. 

From classic to contemporary, we offer a variety of window styles to match your home’s needs and your personal preferences. Ready to solve your window problems?  

Contact us today at 844-DaBella today for your free estimate and learn more about our window replacement services

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Steven Shortridge

District Manager

Portland, OR

Learn more about Steven

1-844-DABELLA